notebook

Today, the UPS man brought two packages, as HP made good on their promise of replacements within 24-48 hours. As promised, my replacement battery was in one of the packages. In the other was another incorrect power supply of the same type as the last. I have now spent over two hours (over several days, even) getting a replacement power supply for my warranted, business-class HPQ laptop.

In the ongoing saga of My Compaq nw9440 laptop, the DC power cable coming from my power supply developed a break and subsequently caused the repeated full draining of my battery, which will now not charge above 49%. So I decided to try the online chat system and see if it works on Firefox/Linux - which, amazingly, it does. I tried to use it less than a year ago and was rebuffed, so I took this to be an encouraging sign. You'd think that by this point in my life, I would know better...