customer service

Direct Buy Wood and Bamboo Flooring FAIL

I was pricing some bamboo flooring so I checked out everyone's website that doesn't totally fall down when Javascript is disabled, and one of the places I ended up viewing was After you install some personal information they let you know they want some money for shipping their flooring samples; they wanted almost ten bucks for some little scraps of wood. So I checked a radio button that said "delete my information and send nothing" and went on my merry way.

Western Digital Corporation as Signifier of America's Demise

Once upon a time, if you RMA'd a Western Digital hard disk and they didn't have the same disk in stock, they would ship you the next better drive. I don't know if this was exactly etched in stone or if it was just the way they did things, but those days are now gone.

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